Insurance Disputes

TURNING DISPUTES INTO ASSETS TM

Insurance Claims Closed Faster and Reserve Spend Reduced

The work of an insurance claims handler is rarely straightforward.

Claims come in faster than they close, there are multiple third parties to manage, quantum considerations, reserve amendments, managing broker and Insured relationships, internal management reporting, Market meetings, targets, internal policies and wider insurance business considerations (to name but a few).

So what happens when all the plates don’t continue to spin at the same time? Well, there are a range of consequences – from business objectives not being met and claims handlers working longer hours to increased pressure from brokers and Insureds. Claims handlers may not meet targets, and there may be a wider impact on the business.

A primary bottleneck for insurance claims is where external lawyers are appointed. It doesn’t need to be that way and more often than not, this is caused by a lack of claim progress or the lawyer’s systems and processes being designed for low value high volume claims and not the complexities of the specialty market which requires a much more flexible approach.

Tenarys Law is the solution.

How Can Tenarys Law Help Insurers?

Simply: by helping you close more files faster and reducing Reserve spend.

At Tenarys Law, we call it the Commercial Management of Insurance Claims.

The result? You close more files, more quickly, enabling you to progress the files you have to work on efficiently and in a manageable way. You will have more time to progress other files properly.

Tenarys Law are experienced in acting for Lloyd’s, London and Company Market Insurers. We are a City of London based law firm with City service levels.

Our systems enable us to tailor our service to your, and your Insured’s commercial needs.

Whether you need:

  • a complex claim requiring a clear strategy to conclusion;
  • multiple claims arising from a single incident settled quickly for a key Insured;
  • a point of principle which could open the floodgates for a variety of other claims robustly defended;
  • a sensitive approach to protect your Insureds’ commercial relationships;
  • Group/class action claims requiring sensible management on an individual or generic basis or a specific claims handling protocol prepared; or
  • a number of claims frequently brought to be disposed of quickly with predictable results for wider reserving purposes.

Tenarys Law have the experience and strategic insight to improve your performance and claims data.

Expertise

Tenarys Law are experts in the full range of insurance disputes including:

  • Third party liability defence and recovery claims;
  • Primary liability recoverable claims;
  • Insurance policy coverage disputes; and
  • Claims Portfolio audits.

Our key areas of insurance expertise are:

Get in touch

Contact us today on 0207 889 0187 or click HERE to
make an online enquiry.

So what’s the cost?

We appreciate that the real value Tenarys Law can offer is not just through saving insurers money, providing an excellent service to Insureds and progressing cases, but from the relationships we develop with insurers both at a business level and individually with the people we deal with.

For that reason, we are always happy to have a call or a meeting with insurers at no cost to you to explore how Tenarys Law can add value to your business, meet your claims objectives and work with you to improve your claims performance.

Get in touch

FAQs

How do we work with Tenarys Law?

It’s very simple – (1) call us on 0207 889 0187 or contact us via our Free Enquiry Form (2) we discuss what your insurance claims requirements are and you send us instruction (3) we take some onboarding details, confirm what we have agreed to do and start work.

Is Tenarys Law actually different?

Yes – we focus on outcomes! Outcomes for the insurer as a business, outcomes for the team we are working for and the individual who instructs us and of course, outcomes for the Insured.

We are a modern, tech focused insurance disputes law firm. We are not hindered by legacy systems and our processes are designed for the  specialty and company market. 

This lets us be as agile as you need us to be and provides the flexibility for us to pivot within a case so that we can maintain focus on your desired claims outcome.

In addition, we really get to know you and strive to provide a service which feels like an extension of your claims team.

How do we achieve your outcomes?

We first need to establish what your outcomes are and whether they fit into any wider claims department and business objectives. We also need to understand how the claim affects the Insured and any wider issues that need to be considered. We then look at everything available to us and prepare a strategy focused on claims objectives. It is case specific so you know it is targeted to your claims objectives and the outcomes you wish to achieve.

But “we have always done it this way”:

No – we don’t. We do not wait until a certain point within the dispute before considering the risk profile for Insurers and the Insured. We put together a plan that is flexible to the fluid nature of disputes within the insurance market which is focused on claims outcomes and objectives.

What next?

Let’s talk. There’s a real benefit in doing so: (1) you will be reassured nothing drastic is missing with your current arrangements, or (2) you will have identified that some improvements can be made and Tenarys Law can assist with improving claims performance.

Free Enquiry

Let’s Talk

Insurance disputes are a key component of what we do. We find strategic and commercial solutions to construction disagreements with a view to saving you money and helping you manage cashflow.

To find out how we can help you, contact us now

0207 889 0187

Info@tenarys.law

Level 30, The Leadenhall Building,
122 Leadenhall Street,
London
EC3V 4AB

This field is for validation purposes and should be left unchanged.
Name

Menu